Follow up until they respond
A quote sits unfollowed-up for six days. That lead is already cold.
Automated follow-up sends SMS and email sequences to every lead until they respond or book. No lead slips through the cracks.
Overview
What this does for your business
Most leads need multiple touchpoints before they say yes. But nobody has time to follow up with every quote, every inquiry, every missed call manually. The system does it for you. It sends a sequence of texts and emails on a schedule you control, stops when the lead responds, and picks back up when they go quiet again.
Features
What you get
Multi-step SMS and email sequences
Send a text, wait two days, send an email, wait a week, send another text. You design the cadence.
Stops when the lead responds
The moment a lead replies or books, the follow-up sequence pauses. No awkward duplicate messages.
Resumes if the lead goes quiet
If the conversation stalls, the system can re-engage with a check-in message on your schedule.
Personalized with lead details
Every message uses the lead's name, job type, and history so it doesn't sound like a mass blast.
Tracks every interaction
You can see exactly which messages were sent, opened, and replied to in your CRM.
Works across SMS and email
Mix channels in a single sequence. Text for urgency, email for detail.
Outcomes
What changes for you
FAQ
Questions about Automated Follow-Up
How many follow-up steps can I have?
As many as you need. Most businesses use 3 to 7 touchpoints over a few weeks, but the sequence is fully customizable.
Will it annoy my leads?
No. The system stops the moment a lead responds. You control the frequency and tone so it feels helpful, not pushy.
Can I use my own phone number for texts?
Yes. The system uses a dedicated number that you own, and leads can reply directly.
Want automated follow-up working in your business?
Book a demo and see it run on your business. We'll show you exactly how automated follow-up fits your workflow.
Explore more solutions
AI Receptionist
Your AI receptionist answers every call, handles common questions, qualifies leads, collects customer details, routes calls, and books appointments around the clock.
Learn moreTurns traffic into leadsAI Website Chat
AI website chat turns your website traffic into conversations, leads, and scheduled appointments — even when nobody is watching the inbox.
Learn moreCatch every missed callMissed-Call Text Back
When you can't answer, the caller gets an instant text back. You keep the lead. They don't dial the next name on the list.
Learn more